"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Michael)

FREIGHTQUOTE.COM
Michael May 14, 2010
Our company ships LTL on a daily basis. Freightquote.com does not perform as a professional group. They change delivery zip codes, weights add accessorial charges for basic stuff. On occasion, issues can be resolved through complaints, but who has time to complain on a constant basis. Generally, less than half of the quotes are actually billed at the price quoted. We have had the same customer service rep. for several years. Recently, I received a phone call from another customer service rep. to see what could be done to get more of our business. First shipment after that conversation and there were two out of four changes to BOL. read full review »
Filled under: Services Location: United States

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