I dont understand how a phone company can switch your phone services without your knowledge and start charging you. Once i got their bill i called my phone company and they said that what they had done was illegal and that i needed to call them to cancel their services and report them to the fcc. I called Birch and explained to them what was going on and that i didn't want their services. I thought everything was worked out, that was until i got another bill from them for $1750.00 for a termination fee. If they call you, be rude and hang up the phone. They will be hateful and charge you $2000.00 dollars for that phone conversation. read full review »