When you order something on back order they still charge your credit card as of the day of the order. I don't think you should get charged for that item until they have the product and are ready to send it to you. I have also had trouble with getting qouted one S&H charge and then product is sent from a couple of different warehouses and they incurred more S&H then expected because there was more than one package. But that shouldn't be the customers fault they can't send it all in one package. We shouldn't then get charged more S&H charge. read full review »