Ulta has the worst customer service i have ever received...i work in retail, and i understand all the obstacles that come with the job. I recently visited the Elkridge, Maryland location with 2 friends...AND FOR NO REASON WHAT SO EVER we were accused of shoplifting...When i say no reason, i mean just the idea of us shopping in there was 'suspicious' to the lady working and she called the cops on us and made us empty our purses. I'm sure your thinking we must have done something to provoke this...but NO, WE DID NOTHING TO PROVOKE... read full review »