Purchased the service contract and Service man showed up and ordered parts and was suppose to come back on a Thursday between 1-5 and at 4:15 pm I received a phone call telling me that he would not be here. So after explaining to the man on the phone that I had wasted a entire day waiting for him and that this is ridicules calling this late in the day he very coldly said Friday 1-5. I took it and called the complaint department and they also blew it off. Sears has gone so far downhill that it is even lower that Kmart’s. I will never... read full review »