I put an alarm system in my home. I was never told before the installation that the system could not be used because I have 2 big dogs that would set off the alarm. Also, without my permission, the installer punched a hole in a wall and ran the wires under the carpet in front of the doorway into the kitchen. I rarely used the alarm. In 11/08 ProtectOne knew the system was not working. I was not told. In 4/09 I learned the system was not working. No one came out to fix it even though I was still paying the bill. I subsequently stopped paying... read full review »