I had booked four round trip tickets from Chicago to Ft. Myers for a golf outing. One member cancelled a few days before the trip on March 17th due to his elderly mother's health. I contacted Spirit Airlines a day before the flight and stated he would not be making the trip. After I returned from the trip, I saw no refund to my credit card for either the flight or the $88 for baggage. I then called their Customer Service Center on three different occasions to be greeted by someone who had difficulty with the English language and offered... read full review »