Purchased online music download for $10.99 through the Rhapsody client software. The download did not begin and my account information did not reflect the purchase or a failed download. I re-attempted the process, which began the download and completed successfully. Upon checking my statement, I noticed that I had been billed twice. I contacted the company 5 times through chat and phone conversations. They initially claimed that it was a pending state and would drop off from my bank... which can happen, so I waited. The transaction... read full review »