I ordered a pair of UGG's for my daughter for Christmas 09. Well least to say her mother gave me the wrong size. I called Eastbay.com to tell them my dilemma. I also had lost the invoice through the "hubbub" of the season ( I know very stupid on my part!). So Jan. 4th I called and spoke to someone. They tell me they can mail out the invoice, or fax it. This being the modern age I said "Hey! Fax it on over!" Then i was told it would take 24 to 48 hrs. to fax. I wasn't to excited bout that but what the heck, my little... read full review »