I had ordered a part from this store, when it came, it was damaged. I called them up to replace it, but they only wanted to deal in email. I then proceeded to send the emails, but they wanted me to pay for shipping back to them. When I received the product, that weighs about 3-5 pounds, it was wrapped in basically paper. You would think they would put this in a box or something. When I opened the packaging, it looked as if someone had tried to fix it, and it was already damaged. I asked them about this, and they said it was the manufacturer... read full review »