BOBS DISCOUNT IS A FRAUD. I PURCHASED A SECTIONAL PIECE THAT INCLUDED AN OTTOMAN. AFTER HAVING THIS PIECE FOR A YEAR THE OTTOMAN BEGIN TO FALL APART. WHEN I PUCHASED THIS PIECE I ALSO PURCHASED AN ADDTIONAL WARRANTY. I PUT IN A REQUEST FOR A REPACMENT BACK IN JANUARY AD IT IS KNOW THE MIDDLE OF MAY AND STILL NO OTTOMAN. I CALLED THE STORE AND I HVE BEEN HUNG UP ON FROM A SUPPOSE TO BE HIGH RANKING PERSON THE "SUPERVISOR". MY OTTOMAN IS PUSHED OFF INTO A CORNER BECAUSE IT LOOK BAD WHEN I HAVE COMPANY HOW IS THIS FOR CUSTOMER SERVICE. IT... read full review »