We booked a trip to Lima, Peru, from Washington DC by way of Ft Lauderdale through Spirit Airline's website on January 11, 2010. Two days later, we were given new flights several days different then our booking, and came to learn Spirit had cut its midweek service to Lima. According to Spirit Airline's customer agreement, customers have no recourse and Spirit merely reschedules passengers to the next available flight. Trying to reach customer service is nearly impossible through the phone system, unless you choose the option to book... read full review »