I purchased two pair of Walkfit insoles on their web site. I have a pair which work well and wanted additional pairs. When they arrived, included in the package were gel inserts, which I did not order and which were sent to me on approval. In addition the amounts on the invoice were all wrong. I sent the entire order back to them with instructions to refund my money. I paid $59.53 for the insoles including almost $24 for shipping (more than the ad stated would be the cost). It cost me over $17 to return the order via UPS, but I didn't... read full review »