We signed up for Direct TV under a special they were running. We were promised a personal DVD player. We had to sign an agreement for 2 years. When we did not receive our DVD player after several months we contacted them. At first they said we were not eligible for that promotion even though we had been told we were when we signed up. After checking, they told us we were eligible and our player would be sent right away. We waited another couple of months and contacted them again. This happened three times over the course of about 9 month... read full review »