If the customer satisfaction rating scale would have negative values, I would definitely use it. I cannot judge the quality of the jewelry, because I never purchased a piece from this store. I can definitely render an opinion about the quality of the service in WICHITA, KS Town East store, which is not satisfactory. I was going to buy small necklace in white gold, which the store didn’t have in stock. They promised me to get it and call me within few days. 2 weeks later and after no call, I have decided to go to the store. The... read full review »