I have got to tell you, there cannot be a more disjointed and disfuctional company than A&E Factory Services! I for one, based on past experiences with 'so called repair' services that they are supposed to provide, will NEVER buy one more product from Sears!!! Sear use A&E solely for their repair work. We have bought a Washer and Dryer from Sears, that needed repair work on and sure enough, it was A&E ... This was my first experience with A&E and yes, sure enough, they showed up as last call of the day -... read full review »