Purchased a Staples-brand microcut shredder (with a ten-year cutter warranty) for $189.99 + tax from Staples in late May 2008 shredder cutter stopped working in December 2008 after very light use (only emptied basket once) Staples refused to honor warranty; offered a $14.50 credit toward purchase of a new one for $189.99 now on sale for $99.99, but no credit if purchased at sale price. read full review »