Stay away from bookIt!!! I was holding a number of time to speak to an agent - held for 30 minutes every time and was disconnected right before an agent was supposedly . the second time held another 30 minutes and finally got to an agent; had questions about two destinations; spoke about first one, then she put me on hold to search the second destination - I held for 50 minutes (just to see how long she would make me hold, but of course she won, I had to disconnect). Such terrible customer service, makes me question whether the "deals" they list are honest... probably not and cannot be trusted just as their customer service read full review »