I have an HP laptop that i got in December of 2008... they come w/ a 1 year warranty... w/in that year i did have a problem w/ the screen displaying a rolling/tiling pic now and then, i was in warranty so was able to make a claim... all in all from the time i made the claim to the time i got it back was fairly quick and it was shipped back fixed... i was pretty happy w/ that... now on to my complaint w/ customer service, i had a problem w/ my laptop a couple nights ago (at this point i'm 5 months out of warranty), the cursor was just... read full review »