We had booked a car in the ‘fun’ category for a trip to Italy. As the category listed mini convertible as the option, I emailed the centre in Italy to request we get a mini as our car choice as our booking was dependent on this. I received a direct response confirming this and guaranteeing that a mini cooper convertible would indeed be waiting for us when we arrived. Happy this was the case we proceeded with our booking and arrived, at the time was stated for our incoming flight to collect our car. After much debate it wa... read full review »