Purchased kitchen set from Wickes and Stainsafe warranty. Purchased in October 2006. The set has upholsted chairs and tere are some stains and I wanted to ask what to do. I guess I know. The phone number is not answered, in fact it doesn't even ring. Now Wickes is gone and so is Stainsafe (I guess) along with my warranty fee. I thoght I was covered till 2013 not so! Normally never ever buy an extended warranty but they caught me in a weak moment. This is the last time. Never again. I should have stuck to my policy of no special warranties. read full review »