My boyfriend ordered flowers in Sept 2009 and has been receiving a 14.95 charge from Encore Marketing for ????? - He said he remembers trying to get off the site and clicked out finally but didn't realize he was being charged on his Amex for the past 8 months. I noticed it on his charge and said "call Amex and find out what this is". These Pro Flowers peoople are a piece of crap and we will NEVER EVER order from them again. That 60 dollar bouquet cost us an additional $120 - never received anything for that money. I cannot imagine how many people out there are getting ripped off by these Aholes. AWFUL!!! read full review »