"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Melvin)

COX Communications
Melvin May 25, 2010
For the past few months, Cox Communications has increased my monthly service fee each month. When I contacted their (lack of) Customer Service, the attitude of their agent was "our fees have gone up... deal with it" - when I asked to speak with a manager, I was told "they're just going to tell you the same thing". I received an automated email response from Cox telling me that they "care" about their customers and that someone would get back with me - that was several days ago and to date, nobody has attempted to... read full review »
Filled under: Entertainment Location: United States

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