I had a time sensitive Mother's Day arrangement. I paid for same day delivery and by 6 pm that evening the flowers had NOT been delivered. In fact, they were NEVER delivered, but said they had been delivered two days later, with a signature. Delivery was at a university which was not even OPEN on a Sunday!!! SO this was clearly false! They only offered a very small partial refund as well as redelivery A WEEK after Mother's Day! All reps are overseas/offshore, yet with American names. They do not care, will not make the customer happy! This is the SECOND time I have used this company and the SECOND time something went wrong! Buyer Beware!!! read full review »