I ordered rootstock and had to correct the ship to address. I sent them an email to correct, as requested in the email to confirm the order. They claimed they could not make a correction without an additional $10 fee! They claimed the order had already been sent, but that turned out to be a lie! I told them not too...they did it anyway and then proceed to double ship and double charge me for the products. They stopped responding to emails and to make matters worse -- the blankety-blank root stock is not any good. Do not order from them - awful products, awful service -- and no service. Total scam. read full review »