After trying to talk to Hotwire 3 times about this, nothing was done so this is the email I sent them... I understand that companies have polices and guidelines, but with what I dealt with today, I believe its time to review your policy when it comes to cancellations or trip changes. I made reservations through HotWire for a trip to Chicago July 5-7 to see the group U2 at Soldier Field. Because the lead singer Bono had to have emergency back surgery, the entire North American Tour which was to open in Salt Lake City June 3 has been... read full review »