I have been a customer of Citizen's Bank for about 13 years. Last year, I had to file bankruptcy, so of course, my overdraft line of credit was taken away. I have been struggling ever since. In the last year (and as of today for the last time, I am closing my account and have opened one with INGDirect (great people) and a local Credit Union (who have told me quite a few customers have gone from Citizen's to their institution). I have been charged over $350 in overdraft fees. I am a single mother on a single income (dad is on deadbeat... read full review »