Sent Nokia E63 phone in for repair on or about April 12, 2010. Received a "loaner" phone at which time I had my original plan suspended until original phone was repaired. Received "repaired" phone back on April 29, 2010. Original plan was to be reinstalled on phone and called to make sure it was. Whomever assisted me did not place original plan back on phone and I was not made aware of this fact at the time. Phone still did not work, was able to access internet 1/2 time and email was unfunctional. Called for help and only... read full review »