I am so glad I am not the only one to hear that is getting screwed by this company. One day, I was lazy enough to not drive to my nearest Lowe's store to pay off the bill. Instead I went online to pay the bill and the complete run around in order to pay bill off. I got so discouraged that I decided to drive and pay it off. Since that day, I have never (again) received a payment through the mail. I have always received a bill in the mail (up until around March of 2008). I constantly get calls from the company asking to call the 800 number... read full review »