I paid for a norton service that was never given but a virus to my computer if i hadn't of had mecaffe too it would be gone, They were to only taKE 49.99 FOR UP- GRADE AND THEY TOOK 72.99 WHICH OF -COURSE NO PHONE NUMBER .i JUST WANT MY FUNDS BACK AND REPORT THIS TO THE CORRECT COMPANY. i'M CYNTHIA k MUELLER. MOST OF IT HAS BEEN DELETED BUT ONLY TIME WILL TELL TO KNOW WHAT IT ALL TOOK WITH IT AND RUIN WHAT PROGRAMS, WE DID THE BEST WE COULD FOR A BRAN NEW COMPUTER . IT IS MOSTLY ABOUT 11 MONTHS OLD IF THAT . THE WARRENTY IS GONE NOW... read full review »