My husband and I had a house fire in September 2009. We settled with the insurance company early January of 2010. We contacted B of As property claims division well before receiving our check to walk step by step the procedures for requesting draws to rebuild our house. It is now mid February and because of some misinformation on the part of the bank, we are still waiting for our first draw check. Whenever I call I have to re explain our situation, I get wrong information and the process continues to be delayed. When I asked to have someone... read full review »