I bought a US$500 watch from superchrono.com (also trade as Futureone Trading Pte Ltd). At first, it arrived at New Zealand in 3 days but there was a fault on the "seconds" hand on the watch. I emailed the shop and send it back for a replacement. After 5 days I have no news from them and I emailed them. They replied all my emails with very short and non-informative answer like "Oh, sure", "We will find out". I quite like a version of the watch with Titanium strap, so I asked them if I can add extra $150 to get it... read full review »