I placed an order for a box of cigars for a celebratory smoke after the birth of my best friends first child. I added the 3 day shipping to ensure my order would be delivered on time. Four days later, I call and got directed to go online and use the live chat to speak to a customer service rep. I'm told that before my order can be shipped, I must first fax or mail a copy of my drivers license for proof of age. No big deal but when I asked why this information wasn't requested at checkout, the rep. could not answer a single question... read full review »