My husband and I purchased a Nordictrack treadmill at Sears several years ago. We were told at the time that UTS was the only choice for warranty coverage. We purchased the extended warranty and have made the mistake of extending it since then, because we wanted good coverage. It has been the very worst customer service, bar none, for any product we have ever had. It reaches comical proportions. We typically wait 3-4 months for repair work; we often receive the wrong parts from UTS (which have often have been backordered for many weeks), I wa... read full review »