I have been trying to get a home modification through Chase for the last year. This the third packet I am completing in hopes of getting some type of resolution. The first packet was never received. The second was on file but no answer. In speaking to a collector from Chase today, they recommended to resubmit my packet. This last year has been a struggle, and Chase collectors are good about making their daily calls, but not once I have received a response on the status of my home modification. They say they want to help but, there action... read full review »