I purchased all new kitchen appliances a couple of years ago from Sears when we remodeled our kitchen. Being that we live in a small West Texas town and only have a catalog store we were encouraged and felt it would be in our best interest to purchase an extended care warranty in case a problem occurred. Back on April 14th we had a lightning strike and we lost our refrigerator. We called April 15 for a service technician and were told it would be May 10th before a service call could be made. The serviceman did show up the 10th and... read full review »