Saving a couple hundred bucks but ending up a several thousand dollar washboard is not a good deal. We purchased a Stern’s & Foster Governor's Palace pillow top mattress with Smart Latex. It was as comfortable as the sales representative claimed. At 6 weeks, there were noticeable depressions 1.3 inches. We contacted customer service. Response: Sorry, you took the plastic off and the depression are not greater than Manufactures (Sealy) specification (greater than 1.5) please contact the manufacture in 6 months. We appealed; they... read full review »