I just now canceled my account among many other unhappy Kohl's customers I've been finding online, - When I went to pay my bill online, I plugged in my routing number and acct number perfectly and the site said my payment went through. - a few weeks later I received a bill saying I still owed that amount plus a returned check fee!!! - when i called about their mistake, the 2 people in customer service were USELESS and they said that my routing # and the last 4 digits of my acct # they had on file was right and they refuse... read full review »