I ordered chandelier crystals from this company. I was shocked by the low price as I had purchased some replacement crystals at a much higher cost earlier this year. Realizing that I had made a mistake in the size of the crystals I telephoned the number offered on the website and asked if I could adjust the order. The person who answered the phone did not sound business like (raising some suspicion) and told me that I could not change the order as it was already being processed. 23 days later, and after reading about complaints on this website... read full review »