My mortgage was refinanced to 4.5 % and sold to Chase several months ago. I quickly found that it takes them an extra 5 business days to post online payments. SO, if your mortgage is due on the 1st, you must pay it earlier. Last month, they added another headache and double posted my payment. When I called CS, I was told that to remove THEIR error, it would have to be done in writing and would take weeks. So, I stopped payment and have since sent the checks by mail. On the phone today, they threatened to report me to the credit agencies for... read full review »