I was out of town and had to have my truck towed into a dealership to have repairs made to get back home. I did not have my warranty information on hand and could not get ahold of the dealership where if bought my truck from to get the information. I submitted a claim for reimbursement and was denied due to not having prior approval.. They do not privide any concessions to emergency situations. As I informed them, would you have to call a life insurance company to ask if you could die first. Long story short do not deal with this company as it is a waste of money and time and effort.. read full review »