One year ago, I needed my heater replaced immediately. The bill was over $4000. The heating company told me that if I made monthly payments of $350. for one year my account would be paid in full. Imagine my surprise and outrage when I opened my last bill and instead of a payoff amount of $350., I was billed for $1000. I called customer service and complained. I got nowhere with this and asked to speak to the manager. This manager, Judy, was extremely rude to me and told me that if I didn't pay the balance in full that I would be charged... read full review »