I called this online store to find out what their return policy was and an unknown person was extremely blunt and provided poor customer service. I had the impression immediately that he was angry because I wanted to return an item from my order of several items. What I was told, rudely, about the return policy was not the same as what was stated on the store website. He stated that he was going to charge me a 10% fee to return and also S & H from my original order. He kept insisting that he could not take my item back if it had been used... read full review »