My complaint is that on March 10, 2010 I scheduled a repair on my Kenmore washer. The associate told me that a repairman will be out on March 11, 2010 between 8 and 12. On March 11, 2010 I received a phone call from a repairman sitting in my driveway stating that he was here to check my garage door. This is light years away from checking a washer. I contacted Sears and reported the mistake and was out on hold for 27 minutes. I asked to speak to a supervisor who continued to give me the run around. I had to stay home from work and lose pay... read full review »