I have spent 2.5 hours with AT&T customer service today trying to block text messaging on my 13 year old son's phone. They refused to find a way to get this done. It is outrageous that a company like this is condoning and not cooperating with parents like me who are trying to being responsible and ensure our children are not misusing texting. AT&T should be leader - but instead the company has caused me a massive amount of stress - shame on you. read full review »