For more than twelve years, I was a loyal customer of Vassars, who were dedicated to customers service. Now, a new company has replaced Vassars, Cox-Powell . I'm told this company consist of family members from Vassars, yet, they lack the technical knowledge and customer satisfaction needed to get the job done. Eight times this company has come out to my house to service my oil furnace, and still it is NOT fixed. Now, after an unprofessional call from their tech that led to a "yelling match", on Saturday, I demanded to speak to... read full review »