USER REVIEWS (tjordanmsw)

2 reviews

ACN Telecommunications

Terry Jordan June 24, 2011

I ordered home phone and internet service. I had not been told the phone was a VOIP system (which does not work with my home/ADT security system). Within about 9 days of ordering service, I tried to cancel it. They wouldn't let me (telling me there was nothing to cancel because services hadn't been activated). I told them I didn't want my phone service activated because my home security then wouldn't work. They basically said "oh well". They also told me that I was now under contract, having had to cancel service... read full review »

Filled under: Services Location: United States

38 reviews

Cymax

Terry Jordan June 3, 2010

I placed an order on 5/15. It never got shipped. I called countless times, and emailed. Despite their promises to check on the status, they never called me back. My emails got responded to with a survey. They told me it was going to be shipped on 5/28. It never was. When I called to cancel the order, they told me they couldn't cancel until they knew whether the manufacturer had shipped it or not. The manufacturer apparently didn't return their calls, so I couldn't cancel because I was going to be charged if it had been shipped... read full review »

Filled under: Home & Garden Location: United States