I go there every month for my dog Max to have his nails cut and anal squeeze. However the past couple of months I had to deal with a manager Lisa Bellini. She is very rude and abrupt. She always asked me if I made an appointment for my dog. However, they originally informed me that an appointment is not required for these type of procedure. Today I waited for them to register me. However three people with appointments came after me and I feel that she did not even want to help me with my dog, Max. Then she even asked me if I had their plan and... read full review »