I was a loyal customer of DirecTV for over two years. About halfway through my contract, I upgraded a standard reciever to an HD one. I was not told that this would reset my contract. I decided to switch to AT&T U-Verse due to better cost and functionality. When I called to cancel my DirecTV account, I was finally notified that I still had 14 months on my "new" contract, thus would be charged $280 for early termination. To make things worse, I was treated very disrespectfully by a customer service supervisor. His name... read full review »