I have an HP notebook that has a cracked LCD screen. I called customer service center (unsure of location) to see if it was covered under my warranty. I talked to a man named Dennis. He informed me that it was not covered but if I were to by their accidental coverage plan that I could send it in and they would repair the screen for no additional cost. I did not have my credit card on me at the time so Dennis set up a call back for the next day. Dennis informed me that after I purchased the plan to inform the rep that I needed to send in my... read full review »